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Jul 31

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Quality Assurance Manager – JHB

Quality Assurance Manager’s direct reports: Laboratory Technicians
 
Overall purpose of the job: assures consistent quality of products by developing and enforcing good manufacturing practice systems; validating processes; providing documentation; managing staff.
 
Responsibilities
 
• Improve customer satisfaction by ensuring that all products conform to agreed specifications and that only products which comply with the applicable approved standards are released from production to the warehouse and subsequently to the customer.
 
• Ensure that inspection sheets are completed, deviations are evaluated and reported to production for action.
 
• Follow up on complaints, respond as per work instructions and perform root and trend analysis on complaints.
 
• Comply with all product and machine specifications.
 
• Develop/review and implement quality management system procedures and work instructions.
 
• Take corrective and preventative actions whenever necessary and provide support in diagnostics, corrective and preventative actions to the Section Managers (Production).
 
• Ensure:

  • that specifications and standards for existing products are continuously updated, approved and accurately recorded;
  • the availability of accurately controlled and documented specifications for recipes, machine   parameters and products as well as procedures and work instructions from all departments;  
  • that laboratory is equipped with relevant equipment and that it is installed and commissioned;
  • that quality trend monitoring parameters are defined and implemented;
  • R&D approval on final product specifications and samples;
  • continuous improvement through measurement and analysis using the CAR system to its full potential;  
  • accurate and on time reports as and when required;
  • that the quality management system is active, shows continuous improvement and is maintained guaranteeing continuous ISO accreditation. 
  • Assist with problem identification and solving as an integral part of the quality function
  • Identify critical performance parameters for all strategic raw materials, implement and maintain a procedure whereby all strategic raw materials are assessed by the Quality Department prior to acceptance and possible acquisition as well as implement and maintain a procedure for approval of a new strategic raw material supplier.
  • Ensure ongoing communication with suppliers on problem areas and possible improvements.
     
  •  Conduct/coordinate internal Company audits as well as external customer audits and evaluate these audit reports.
     
     • Communicate and discuss quality deviations.
     
     • Institute, coordinate and communicate corrective and preventative actions taken.
     
     • Proactively update all necessary certification to avoid any possible interruptions in smooth operations.
     
     Requirements
     
    – Degree in Quality Control, Chemistry or Chemical Engineering.
    – At least 5 years’ relevant Quality Management experience in reputed manufacturing companies.
    – Fully familiar with all relevant legal requirements for laboratory and production operations.
    – Knowledge of good manufacturing principles, root cause analysis, auditing and ISO 9001.
    – Excellent written and spoken communication skills.
    – Must possess initiative.
    – Strong organization, planning and problem solving abilities.
    – Outstanding interpersonal, leadership, teamwork and negotiation skills.
    – IT skills including Microsoft Word, Excel and PowerPoint.


Interested candidates are to send their cvs to Amer.iqbal@blissbrands.com

Permanent link to this article: http://www.a.b-m.co.za/coschem/2019/07/31/quality-assurance-manager-jhb/